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The goal of Arra Web Services:

Arra Web Services understands the dilemmas faced by small businesses looking for an online prescence, often with larger website hosting companies it's difficult to tell who you're dealing with and exactly what you're paying for, but with Arra Web Services we give you a breakdown of the services you'll receive in layman's terms and how they'll benefit your business, and customer service that can't be beaten.

Why you should choose Arra Web Services:

 

Arra Remote Support:

In order to provide a higher level of customer service, Arra Web Services offers remote support, in short, this allows us to connect to your computer and see what you see, and instruct you on how to administer certain aspects of your website.

We guarantee that this method of connecting to your home desktop computer is completely safe and secure, after the session has ended the software is rendered inert and can no longer be connected to by Arra Web Services or people with malicious intent.

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Encryption

Arra Web Services remote support includes full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards.

The key exchange also guarantees a full client-to-client data protection. This means that even our routing servers will not be able to read the data stream.

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Access Protection

In addition to the PartnerID Arra Web Services remote support generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system.
Security relevant functions like file transfer require additional, manual confirmation of the remote partner.
Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer has to be able to detect when someone is accessing the machine.

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Code Signature

All program files are secured using VeriSign code signing technology. This allows you to verify the origin of the executables you received.

To begin a support session you can use the button below.

Remote Support